U Mobile Opens Full-Service Retail Store in Bangsar and Expands Its 5G Coverage Including Indoors, Enabling ULTRA5G Experience to Be Also Available at Popular Bangsar Malls

Posted on 16 January 2026

U Mobile enhances customer experience in Bangsar by opening a full-service retail store whilst expanding 5G coverage to the local community, including indoor coverage
The new full-service store is part of the telco’s broader retail growth strategy and is situated at Telawi Square, providing greater convenience to customers living and working in the area as it provides the complete range of U Mobile offerings and services
The 5G coverage expansion in Bangsar means popular malls like Bangsar Village 1 (BV 1), Bangsar Village 2 (BV 2) and Bangsar Shopping Centre (BSC) will now enjoy seamless indoor 5G coverage enabling the telco’s ULTRA5G experience to be readily available to its customers

Kuala Lumpur, 16 January 2026 – U Mobile, Malaysia’s newest 5G network provider, has increased its presence in Bangsar by opening its first retail store at Telawi Square, Bangsar. The full-service store aims to make it more convenient for customers to sign up for new offerings, upgrade plans, purchase devices and receive personalised assistance. The opening forms part of U Mobile’s ongoing retail growth strategy to bring improved customer experiences closer to its subscribers nationwide.

Apart from the new store, U Mobile has also expanded its 5G network coverage across Bangsar. The coverage expansion also includes in-building coverage (IBC) made possible with the support of IBC infrastructure partner, EdgePoint Towers. This latest move will see seamless 5G indoor coverage available at popular Bangsar malls like BV 1, BV 2 and BSC. U Mobile’s 5G outdoor coverage is also available at various commercial and lifestyle areas such as the streets of Jalan Telawi, Jalan Bangkung and Jalan Penaga.

“U Mobile is always seeking to deliver unbeatable experiences to our customers. With our new Bangsar full-service store, we are bringing our great service and reliable connectivity even closer to our customers. The new store will be offering an elevated retail touchpoint where customers can access the full range of our services, upgrade plans, access our complete range of devices and receive personalised assistance,” said Navin Manian, Chief Marketing Officer of U Mobile.

He adds, “Apart from that, customers can now enjoy our ULTRA5G experience across Bangsar including indoors at Bangsar Village 1, Bangsar Village 2 and Bangsar Shopping Centre. With these additions, we are truly offering people living and working in Bangsar an enhanced experience as connectivity will be seamless supporting all lifestyles and working needs of our customers. It also unlocks digitising opportunities like smart retail in the malls.”

To celebrate the opening, customers are invited to visit U Mobile’s Bangsar store from 16 to 18 January 2026 at Ground Floor, Telawi Square, 41 Jalan Telawi 3, Bangsar, Kuala Lumpur, to enjoy:

Exclusive promotions: RM0.99 smart watch and guaranteed prizes with U Family 128, U Postpaid 98 and U Postpaid 68 sign-ups
Interactive experiences: AI Sketch Bot, AI Coffee Bot, XR glasses showcase, free customisable tote bags, phone cleaning and screen protector adhesion
Lucky draw: Prizes worth up to RM28,000, including iPhone 17 Air and 5G-enabled devices
Live entertainment: Artist performance by Alpha and more

For latest updates on U Mobile’s ULTRA5G expansion, view the coverage map at www.u.com.my/ultra5g

U Mobile Chief Marketing Officer, Navin Manian (left of flag) and Head of Retail, Devices and International Business, Chan Peng Li (right of flag), together with the U Mobile team, celebrate the launch of the full-service retail store in Bangsar and the expansion of ULTRA5G coverage.